For close to two weeks, a section of the Pokuase-Amasaman vicinity have not had treated water running through their pipes. I had an outstanding bill of GHC5.00 and therefore used the opportunity of making payment to follow up on the situation. 

On the said day, I got the bill paid and proceeded to ask the GWCL staff and the answer was baffling. A contractor working at the Amasaman Secondary Technical School in the process of work, had caused the burst of the supply line. When asked about the possible day of restoration, all that the staff said was that the burst was by the contractor and it was his duty to undertake same. As to when this will happen, she could not tell. 

My dear friend, the attitude of the staff so baffled me that as I drove away from the compound, I kept wondering if Ghana Water Company was indeed a limited liability company or still a government corporation as it was decades ago. Here you are, having a reckless works contractor break up your supply line to customers. This has resulted in your customers not having water which will result in lower revenues for GWCL. Yet, you have your staff sitting unconcerned about the situation and actually are bold enough to tell customers that they are waiting for the erring contractor to repair it… when, they have no idea! 

Elsewhere, the broken pipe would have either been fixed by the water company and the cost surcharged to the culprit (contractor) or that the contractor would be hauled to the appropriate state authorities for the necessary sanctions to be taken. 

Alas, here we are! In Ghana, we are all lame-duck customers of our various utilities. We sign up to these utility firms for services on the premise that they’d provide uninterrupted supply while customers discharge their obligation of payment for service.  Most of the time however, customers are shortchanged in the provision of services while so much of services provided is allowed to go waste. For the Ghana Water Company in particular, the extent of its losses are so high that sometime in the late 1990s, production losses alone was said to be hovering around 48%.  Due to various interventions implemented over time, these losses dropped. Yet as at March 2019, sand winning alone was causing about 22% of production and distribution losses in the operations of Ghana Water Company Ltd. Interestingly, a chunk of this waste is passed on to the poor customer who already stands shortchanged due to irregular and poor supply services. 

The question is, why wouldn’t the GWCL continue this practice? The answer is pretty obvious – Staff of the utility aren’t bothered about making profits, because whether or not they work for their keep, they’d get paid at the end of each month. Again, Ghanaians are mostly lame-duck and are likely not take the utility on. Elsewhere, this utility will be taken on and dragged to the Public Utilities Regulatory Commission or even to the Courts. But here, we only whine and complain and move on. The Consumer Protection Agency which tries now and then to take up issues on behalf of consumers is handicapped by an enabling Act that will enable it to bite. So, we’d continue to have the likes of the GWCL staff at Amasaman watching on as customers are deprived of water and the company deprived of much-needed resources. 

As I write, it’s been over a week since I had that awful experience and sadly as expected, the water lines are still very dry as staff of the District GWCL Office continue to enjoy the comfort of their Amasaman Offices. Meanwhile, the contractor who caused this whole mess is walking a free man. This is Ghana for you, dear friend!

Previous articleCREATING A CONDUCIVE WORKING ENVIRONMENT FOR GOVERNMENT MINISTRIES.
Next articleEEEIII, LANDS COMMISSION!
My dear friend,
"I am of the opinion that my life belongs to the whole community and as long as I live, it is my privilege to do for it whatever I can. I want to be thoroughly used up when I die, for the harder I work the more I live." – George Bernard Shaw
Over the last couple of years, I’ve dedicated a bit of my time to join the struggle of helping to raise the younger generation. This has been to ensure that they are well positioned to take over the reins of this country and improve on its lot.
Being a committed Christian, I have for the better part of my adult life been inspired by the philosophy, ‘Omnibus Omnia Factus Sum’, a Latin phrase adopted from the first letter of Paul to the Corinthians 9:22 where he wrote that he became all things to all men that he might save some by all means.
I have therefore, utilized all manner of approaches to help influence positive change in the attitude and orientation of our people for the overall purpose of nation building. To this, I welcome you to my blog. Enjoy my take on issues espoused through the scripts as well as my brief thoughts on issues as they play out daily and news stories on various endeavors that I may play a part in.
Feed back is always critical for improvement and I would thus appeal to you to always leave a note after reading any piece on this blog.
Welcome and enjoy browsing the pages.
Eric Atta-Sonno

4035 COMMENTS

  1. It is perfect time to make some plans for the future and it’s time
    to be happy. I have read this post and if I could I desire to suggest you some interesting
    things or tips. Maybe you could write next articles referring to this article.
    I wish to read even more things about it!

  2. It’s perfect time to make some plans for the longer term
    and it’s time to be happy. I have read this post and if I may I wish
    to suggest you few fascinating issues or tips.

    Maybe you can write next articles relating to
    this article. I desire to read more things approximately it!

  3. It is perfect time to make some plans for the long run and
    it is time to be happy. I have read this publish and if I could I want to recommend
    you some attention-grabbing things or advice. Maybe you can write next
    articles regarding this article. I desire to read even more issues about it!

  4. I simply couldn’t depart your web site prior to suggesting that I really loved the usual
    info a person provide on your visitors? Is going to
    be again continuously in order to inspect new posts

  5. I truly love your blog.. Pleasant colors & theme.
    Did you develop this website yourself? Please reply
    back as I’m hoping to create my very own website and would love to find out where you got this from or what the theme is called.
    Thanks!

  6. Thanks for your post. I would also love to say that the health insurance broker also utilizes the benefit of the actual coordinators of your group insurance plan. The health insurance agent is given a directory of benefits needed by a person or a group coordinator. What a broker will is find individuals or coordinators that best complement those desires. Then he reveals his advice and if the two of you agree, the broker formulates legal contract between the two parties.

  7. I’ve beenn browsinbg onlione more than thrree hours today,
    yet I never fouynd anny interresting article
    like yours. It iis pretty wortth enouugh ffor me. Personally, iff all site owners and bloggers made gpod contet ass yyou did, thhe nett willl bbe
    a lot more usefjl than evfer before.

  8. href=”http://iltoppello.com/__media__/js/netsoltrademark.php?d=%3Ca%20href=%22https://pharm-usa-official.com/?why%20is%20there%20no%20generic%20viagra”>viagra

  9. Thanks for writing this awesome article. I’m a long time reader but I’ve never been compelled to leave
    a comment. I subscribed to your blog and shared this on my
    Twitter. Thanks again for a great post!

  10. It is the best time to make some plans for the future and
    it’s time to be happy. I’ve read this post
    and if I could I wish to suggest you few interesting
    things or advice. Maybe you can write next articles referring to this
    article. I desire to read even more things about it!

  11. In these days of austerity and also relative panic about taking on debt, a lot of people balk up against the idea of using a credit card in order to make purchase of merchandise or pay for any gift giving occasion, preferring, instead just to rely on the tried in addition to trusted technique of making transaction – raw cash. However, if you possess the cash on hand to make the purchase completely, then, paradoxically, this is the best time to be able to use the credit card for several factors. buy adderall canadian pharmacy

  12. Howdy would you mind letting me know which hosting company you’re using?
    I’ve loaded your blog in 3 different browsers and I must say this blog loads
    a lot faster then most. Can you suggest a good internet hosting provider at a honest price?
    Thanks, I appreciate it!

  13. Greetings! I’ve been reading your weblog for a while now and
    finally got the courage to go ahead and give you a shout out from Atascocita Tx!
    Just wanted to tell you keep up the excellent job!

  14. I’ll immediately grab your rss feed as I can’t in finding your email
    subscription link or e-newsletter service. Do you’ve any?
    Please allow me understand in order that
    I may subscribe. Thanks.

  15. Hello, i read your blog from time to time and i own a similar one
    and i was just wondering if you get a lot of spam feedback?
    If so how do you reduce it, any plugin or anything you can recommend?
    I get so much lately it’s driving me insane so any assistance is very much appreciated.

  16. Its such as you learn my mind! You seem to understand so much about this, such
    as you wrote the book in it or something. I feel that
    you just could do with a few % to power the message house a little bit, but instead of that,
    that is excellent blog. An excellent read. I’ll
    certainly be back.